Privacy Policy

Last Updated: August 17, 2026

Rail City Casino (“Rail City,” “we,” “us,” or “our”), operated by Truckee Gaming, respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect through the Rail City Casino website, how we use that information, and the choices available to you.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you use forms or services on our website. Depending on how you interact with the website, this information may include:

• Name

• Email address

• Mailing address

• Telephone number

• Real Time Rewards account or card number

• Information submitted through contact or inquiry forms

• Newsletter and marketing preferences

• Employment-related information if you apply for a position

• Other information you choose to provide to us

Please do not submit sensitive personal information through general website contact forms unless specifically requested.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through our web server, cookies, analytics technologies, and similar tools. This information may include:

• IP address

• Browser and device type

• Operating system

• Referring website

• Pages viewed

• Date and time of visits

• General geographic information

• Website interactions and usage information

We use this information to operate, maintain, secure, and improve our website and to better understand how visitors use it.

Cookies and Similar Technologies

Rail City Casino’s website may use cookies and similar technologies to support website functionality, remember preferences, analyze website traffic, improve performance, and provide a better user experience.

Some cookies may be placed by third-party services used on our website, such as analytics, embedded content, security, CAPTCHA, mapping, or other website functionality.

You may be able to manage or disable cookies through your browser settings or through any cookie consent tools provided on our website. Disabling certain cookies may affect the functionality of some portions of the website.

How We Use Your Information

We may use information collected through our website to:

• Respond to questions, requests, or comments

• Provide requested information or services

• Administer website forms and submissions

• Provide information about Rail City Casino promotions, events, dining, gaming, rewards, and other offerings when you have requested or consented to receive such communications

• Process employment inquiries or applications

• Maintain and improve our website

• Analyze website traffic and usage

• Protect the security and integrity of our website

• Prevent fraud, spam, misuse, or other unauthorized activity

• Comply with applicable laws, regulations, and legal obligations

Email and Marketing Communications

If you choose to sign up for promotional emails or other marketing communications, we may use the contact information you provide to send you information about Rail City Casino, Real Time Rewards, promotions, events, and related offerings.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

We may still send non-promotional communications when necessary to respond to a request or provide a service you requested.

How We Share Information

We do not sell your personal information.

We may share information with service providers and vendors that assist us in operating our website or providing services on our behalf. These may include website hosting providers, email service providers, analytics providers, security and spam-prevention services, employment or recruiting services, and other technology providers.

These providers may access information only as necessary to perform services on our behalf and are subject to their own privacy and security obligations.

We may also disclose information when required by law, regulation, legal process, or governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Rail City Casino, Truckee Gaming, our guests, or others.

Third-Party Websites and Services

Our website may contain links to websites and services operated by third parties, including services related to rewards programs, employment opportunities, maps, social media, or other resources.

We are not responsible for the privacy practices, security, or content of third-party websites. When you leave our website or use a third-party service, we encourage you to review that provider’s privacy policy.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information under our control from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, meet operational needs, resolve disputes, and comply with applicable legal and regulatory requirements.

Guests Under 21

Rail City Casino is a gaming establishment, and our website and gaming-related services are intended for individuals who are 21 years of age or older.

We do not knowingly collect personal information through this website from individuals under the age of 21 for gaming or promotional purposes. If we learn that we have collected such information inappropriately, we will take reasonable steps to delete it.

Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the ability to request access to, correction of, or deletion of certain personal information.

You may also contact us to update your information or marketing preferences.

We may need to verify your identity before processing certain privacy-related requests.

Nevada Residents

Rail City Casino is located in Nevada and is operated in accordance with applicable Nevada and federal laws.

Nevada residents may have certain rights regarding personal information under applicable Nevada privacy laws. Requests concerning these rights may be submitted using the contact information below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or legal requirements.

When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or personal information you have provided through our website, please contact:

Rail City Casino
2121 Victorian Avenue
Sparks, Nevada 89431
Phone: (775) 359-9440